Shipping policy

Why Knot offers free shipping on all U.S. orders over $75. International and U.S. territory shipping rates vary and are calculated at checkout.

We ship on Mondays & Fridays, except major U.S. holidays. The time we need to prepare an order is 1 - 2 weeks. For wall hangings, processing time is 4 - 6 weeks, unless otherwise discussed. The time we need to prepare a wholesale order is 2 - 4 weeks, unless otherwise discussed. Products (other than wall hangings) are shipped via USPS first class mail. Shipping times for domestic orders are 3 - 7 business days.

Wall Hangings are shipped via USPS Priority Mail. Shipping times are 3 - 5 business days. Please note that the package must be more than 15 days late prior to filing a claim with most of transport companies. If your package has been delayed and you do not have the package when expected, please contact and we will try to get as much information as possible and file the claim when necessary.

Be aware that we are not responsible for errors made by the shipping carrier such us delays, additional fees and taxes or lost packages. We’re not responsible for any package being stolen off your doorstep or mailbox.